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Specialty Reservation Agent (3772)

Company : Avis Budget Group   Position : Full Time
Location : Oklahoma / Tulsa Experience : 0-2 Yrs
Category : Transport and Storage - Materials / Salary : DOE
Other Job Info:

ITS EXCITING being on the fast track to career success!

Avis Budget Group is an action-packed, high-energy workplace where things move forward every day. We are a global leader in the travel services industry operating two of the most recognized brands in the vehicle rental business. We are a customer-led, service-driven organization that offers an enthusiastic, family-friendly and collaborative work environment where you can expect to be developed, recognized and rewarded for a job well done. If you want to GO somewhere in your career, Avis Budget Group is the place to be.

At our Tulsa Customer Care Center, we are looking for Specialty Reservations Representatives. In this position you will provide timely and accurate service to customers with rental requests including rates, availability, restrictions, surcharges and other pertinent information. You will review and recommend/sell other products and services, respond to customer concerns utilizing positive resolution techniques and provide the customer with other specialized assistance as required. Essential duties and responsibilities will vary accordingly based on assignment.

In order to be considered for this outstanding opportunity you must have excellent verbal and written communication skills, and strong multi-tasking, attention to detail, customer sales/ resolution and organizational skills.

If you are selected to join our team we will provide you with the following in exchange for your talents:

• Competitive Compensation
• Outstanding Benefits Package - Medical, Dental, Vision, Paid Vacation, Life & Disability Insurance, 401K Plan, Wellness Programs, Flexible Spending Accounts, Various Discounts
• Exceptional Paid Time Off Program - Vacation, Personal Days, Holidays & Sick Pay
• Free On-site Health Clinic and Fitness Center
• On-site Cafe and Grill - Enjoy our bistro area with free Wi-Fi
• Full training to learn the business and enhance your professional skills

SPECIALTY RESERVATIONS REPRESENTATIVE REQUIREMENTS:
• Must be 18 years of age or older
• HS Diploma or equivalent required; Some college preferred
• Minimum of 1 year customer service and/or sales experience required. Previous high volume call center and/or inside sales experience with resolution of complaints or inquiries preferred
• Ability to handle complex and specialized customer issues while maintaining a positive attitude
• Ability to demonstrate strong initiative to exceed expectations
• Excellent interpersonal and communications skills; English fluency required
• Advanced personal computing, MS Office and keyboarding skills
• Regular and punctual attendance is required
• Minimal travel is required

If you're motivated and dependable with a proven track record of success in a customer care environment, then we can put your career on the map.

IT'S EXCITING being on the fast track to career success. Get your GO on!

To submit your job application, go to: https://careers.avisbudgetgroup.com/jobs/vacancy/specialty-reservation-agent-3772/3790/description/

Avis Budget is an EO employer – M/F/Vets/Disabled

The information listed in this advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. Your response to this ad may result in your being considered for employment with an affiliated company of Avis Budget Group, the publicly traded parent company of Avis Budget Car Rental, LLC and its subsidiaries.

This advertisement does not constitute a promise or guarantee of employment.

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